Wednesday, 20.09.2017 - 14:38

SMS - Your Airport Transfer

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Our terms and conditions


OUR TRANSPORT CONDITIONS


1. BOOKING

After handing over our voucher to you, the booking applies as confirmed on the basis of our general terms and conditions. This confirmation is immutable and approved part of the concluded contract of carriage with you.

2. LIABILITY

SMS is liable for the proper implementation of the agreed passenger and luggage transports only within the framework of existing policies and to the extent of SMS' proven fault.

3. WARRANTY

SMS does not warrant in cases of unexpected road blocks, unexpected flight delays or forward of departure and arrival times, with damages by the war and in cases of force majeure.


4. CHANGE OF BOOKING

If you or your travel agent changes the date or times of your departure or arrival flight, SMS has to be immediately be notified, however, at least 48 hours before the originally booked flight. Short-term booking changes release SMS from the transport obligations. Longer waiting time can be the consequence.Flight delays can also lead to longer waiting times.

5. CANCELLATION

Free to 5 days prior to departure. From the 4th to 2nd day we charge 50% of the transportation fee, less than 2 days 100%.

6. DEPATURE

We tell you the pickup time and place at least one day before your departure. The pickup time considerates the flight departure times in a way that all the passengers are at the airport in time.

7. RETURN TRANSFER

The meeting point for your return transfer is the "SMS transfer service" counter in the central area in Terminal 1 of Munich airport and the counters in the airports Vienna, Salzburg, Linz and Graz. Please go to our counter immediately after arriving.

8. WAITING TIME FOR RETURN TRANSFER

Due to collective transfers there can be waiting times. We are always doing our best to keep waiting times as short as possible. We try to avoid waiting times longer than 60 minutes after your registration at our transfer counter. We ask your kind understanding if in individual cases, a longer waiting period is required due to the late arrival of other passengers. No waiting time with INDIVIDUAL TRANFERS.

9. LUGGAGE

Two pieces of luggage per person are included. Excess baggage, bicycles, golf bags, diving gear and other bulky baggage must be notified at time of booking.

10. DISCLAIMER

SMS - Airport transfer is not liable for technical failures of the internet and the connected databases.

 

Misprints and errors excepted!